FAQs

HERE’S THE ANSWERS TO SOME OF THE QUESTIONS MOST PEOPLE ASK US. IF YOUR QUERY ISN’T HERE THOUGH, NEVER FEAR, JUST GIVE US A RING OR DROP US AN EMAIL…

How much does a HurdlGram Cost?

There are two prices depending on which one suits your campaign best.

With data integration (the clever bit that sits on website and tracks visitors) that’s 95p each. It’s 80p each if you use your own CRM system without our data integration.

What is the minimum number of HGs I can send?

HG’s are sent out five days a week (Monday – Friday), You will need to run a test for enough to see if it works for you.  We recommend trialling a minimum of 1,500 sent within three months. Some people will send more than that every day.

Can I get a discount if I send a lot of HGs?

The price is the same if you send 1 or 10,000 a day.

How many HGs can I send a day?

The sky is the limit, but we don’t think that you should flood the market. There is no maximum, but we recommend you grow your reach steadily.

What should I put in my HG?

Something that the recipient will get excited about! An exclusive offer, discount or voucher, something that is guaranteed to get them engaging with you.

What about GDPR?

For every HurdlGram program we set up we will undertake a Legitimate Interest Assessment (LIA) which if successful will be the basis on which we will process and send your message. As an extra measure we will make sure that people only get what they want and every HG will have a link to our site where they can express their wishes to have their name removed from any future HGs or just yours.

How often will you send HGs to the same person?

We will make sure that we only send a HG from you to that person once a month regardless of how many times they trigger a HG. If you would like to send them more often, we can adjust the frequency, but be careful you don’t want them swamped.

What size is a HG?

When it is all sealed up and ready to send it’s 140mm square.

What is Planet Positive Printing and why is it important?

For every HurdlGram send you won’t be destroying trees! You will have a net positive effect on the planet (check out https://www.seacourt.net/planet-positive-printing for more info).

I can’t see any glue? how are HGs held together?

Working with a team of molecular engineers HG is leading the way in utilising the latest adhesion substrates. It’s more like a Velcro varnish that seals under pressure, you can actually reseal them as long as you put over 7 tonnes of pressure on them. That’s more than my dad can squeeze and he’s super strong.

How long will it take for my HG to arrive?

We estimate that the majority of HGs will be on doormats within working 72 hours but don’t forget we don’t work at weekends.

How long will to take to set up my HG Campaign?

If you have all the words, pictures and data in the right format (check out the user guide) then it can be set up and tested within a day. We like to do things quickly as well as efficiently….